Spectrum Services 2021
Updated: Apr 14
If you're curious to find out what your Internet Speed is or other Internet Service Providers in your area jump on over to our Internet Speed, Internet Service Providers and Service Types Page.
About Spectrum Internet
Spectrum was started in 2014 by Charter Communications. Charter previously offered their communication services under the Charter brand name, then later created Spectrum. The Spectrum headquarters is located in Stamford, Connecticut, U.S. In 2014 and 2015, Charter acquired Time Warner Cable and Bright House Networks, making it the 2nd largest cable provider in the nation. Spectrum is a service provider that offers a broad series of products and services such as wireless, internet, TV and home phone. Features of Spectrum include:
Spectrum offers internet speeds varying from 100 Mbps all the way up to 940 Mbps internet download speeds depending on the plan (advertised internet speed based on wired connection).
Download speeds up to 200 Mbps starting at a price of $49.99/mo.
Get Spectrum Ultra for the price of $69.99/mo, with download speeds starting at 400 Mbps (wireless speeds may vary).
Free modem included with your Spectrum internet service.
Unlimited data with no data caps or extra fees.
No contracts or term agreements and no early termination fee.
Provides free Spectrum protection suite which includes antivirus, anti-spyware, parental control and anti-spam software.
Free Wi-Fi access to over 500,000 nationwide Spectrum WiFi hotspots.
Contract buyout program up to $500 on old contracts when switching to Spectrum (if contract buyout qualifications are met). Available to qualifying Spectrum plans only.
Spectrum landline phone service for the price of $9.99/mo with advanced calling features like voicemail, caller ID on TV, unlimited minutes throughout the U.S., Mexico and Puerto Rico.
HD programming availability with movies up to 4k video quality
Spectrum Mobile provider with unlimited data plans for a price of $45/line per month.
Spectrum customer service provides 24/7 support with their phone line, frequently asked questions page, and live chat on their website
Spectrum Internet Charter Communications is a multimedia company in the U.S. which sells its products under the brand Charter Spectrum, Charter Spectrum Internet, or simply as Spectrum. Spectrum provides a number of branded products including Spectrum Voice, Wireless, TV and Internet Services along with numerous product and service bundles. The company currently employs an estimated 95,100 and boasts more than 750,000 miles of network infrastructure serving more than 30 million customers. Through their vast communication network, they are able to offer a number of state-of-the-art residential and business communication products such as: phone, networking & managed services, cloud infrastructure, Ethernet access, TV, advertising sales and production, news & sports network, mobile network, original series production, home phone, and internet.
Spectrum Coverage & Service Area Spectrum offers their wireless, TV, internet and phone services across the country with a service area of 41 states. Area restrictions apply and every service may not be available in all areas, or at all depending on service address. Spectrum Internet speeds may vary depending on location, network congestion, and internet package. The states that they currently provide service to include: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. To find out if Spectrum and other internet service providers near you are available, please enter in your address using our Internet Service Availability form.
Spectrum Services Spectrum offers a variety of broadband services on their advanced network. They offer TV, Internet, Voice and Mobile services. Spectrum offers an assistance program which helps low-income families gain access to an internet connection at a reduced rate. Spectrum also provides tailored amenities for small to medium size businesses, enterprise services, and things like advertising services to cater to growing media needs. Additionally, Spectrum has their own entertainment channel of news and sports networks which are operated by Charter Communications, as well as Spectrum's own original series producer called Spectrum Originals. All Spectrum customers get access to over 500,000 Spectrum WiFi hotspots across the nation with no surcharges.
For Residential Customers Spectrum internet offers several categories of service with internet speeds tiered from 30 Mbps, up to Spectrum Internet Gig at 940 Mbps. With some of the best quality, fastest and most reliable internet, gamers can game, the whole family can stream music & video content on their smartphones, computer or other devices with no buffering, use their web browser, send an email and more; all without any hassle or loss of bandwidth connectivity on their network. A free modem included with most Charter Spectrum Internet plans. Spectrum TV claims to offer the most HD channels than any other provider with up to 4k quality. Get 200+ channels like HBO with HBO OnDemand, available with free HD and free Primetime On Demand starting at the price of $44.99/mo for 12 mos. Spectrum home phone service is available for $9.99 when bundled. Spectrum Mobile offers unlimited data, calling, and texting for $45/line per month or charges by the gig for $14/GB. Users can bring their own eligible device to save money, buy a phone from Spectrum, or a trade in option is also available for additional savings. The Spectrum Internet assist program provides an internet connection with affordable pricing to low income households who need it. Eligible customers can receive reliable, high-speed discounted 30 Mbps internet, with free antivirus software Spectrum Security Suite, and no additional charge on internet modem rental fee. Like all Spectrum Internet plans, there are no data caps, or hidden fees. Spectrum Internet assist also has no contract obligation or requirement. Offer available to qualifying customers only. One or more member of the household must be receiving assistance through one of the following:
National School Lunch Program
Community Eligibility Provision
Supplemental Security Income (65+ years old)
Spectrum also has their own unique Spectrum TV services; Spectrum Networks and Spectrum Originals. These are a series of services that provide 24/7 news and sports broadcasting owned and operated by Charter, as well as original series exclusively available to Spectrum TV subscribers through on-demand, ad-free software. The network carries exclusive HD local programming on 31 networks throughout 12 states, and their on-demand service launched with a Sony & Bruckheimer drama production.
For Business Customers Spectrum provides tailored products and services for small to medium-sized businesses through Spectrum Business. They offer competitive pricing on product bundles through their state-of-the-art, fiber-based network which helps growing businesses enhance productivity. These expandable plans include characteristics that are designed to amplify efficiency. Plans are flexible, and can be adjusted to meet almost any budget. These plans include communication services such as internet, phone and TV services. Spectrum Enterprise offers solutions customized for larger businesses and government bodies. They are a provider serving several communications service providers and largest businesses in America. Their portfolio includes managed services solutions and networking through internet access, Ethernet access, voice, TV, managed application, cloud software, and managed hosting services. By working closely with customers and meeting their needs, their industry leading experts help businesses thrive and succeed in a growing market. Spectrum Reach is the advertising sales and production portion of the portfolio offered by Charter. They provide personalized advertising through a vast network that operates in over 30 million households throughout 41 states. Spectrum uses data driven research to understand the consumer and their actions. Through the effective use of their communication network; Spectrum offers award winning creative services for businesses of all sizes.
How Much Does Spectrum Cost? Spectrum plans offer a different price level depending on contract details. The terms and conditions will list out things like speeds, location, rates, and bundled service packages. For the activation fee, an equipment installation fee of $49.99 applies for professional installation or a price of $9.99 for shipping and self-installation of the free modem for residential customers. However, sales-people may waive these in order to entice a customer to make a purchase. Users can get additional savings on bundle packages most of the time, or take advantage of a limited time Spectrum Internet promotion price. Spectrum Internet also offers a contract buyout program of up to $500 on old contracts when switching to Spectrum (if contract buyout qualifications are met). This is available to qualifying Spectrum plans only. Customers planning to take advantage of this offer must not have any previous outstanding obligations to Charter or Spectrum. Many offers are limited to those who have not utilized or withdrawn from other Spectrum services within the previous 30 days, but also must not have any outstanding obligation to Charter or Spectrum. Spectrum TV customers can expect to see a broadcast surcharge, which is passed on to the customers as local broadcast stations continue to increase their rates. Since Spectrum is a contract-free provider; there is no early termination fee. If users want to leave or change service, they simply need to return any rented equipment required. Spectrum Internet service and wireless data plans have no data allowance meaning that there is unlimited data usage. Wireless users may experience throttled speeds after reaching a 20 GB data threshold. Spectrum internet uses Congestion Management technology to enhance user experience during peak use-times. Spectrum internet competitors include other cable, wireless, and fiber optic internet providers such as Comcast Xfinity, Cox Communications, Frontier, or Verizon. It's important to note that while companies like Comcast Xfinity can offer higher internet speeds up to 2,000 Mbps, their plans do have data caps with surcharges; which may not be suitable for all users.